Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

These Terms and Conditions May Change

Use of our Web Site

User Reviews and Comments

We welcome your comments about our Web Site. However, any comments, reviews, feedback, notes, messages, ideas, suggestions or other communications (collectively "Comments") sent to our Web Site shall be and remain the exclusive property of Gesswein Canada. Your submission of any such Comments shall constitute an assignment to Gesswein Canada of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the Comments. Gesswein Canada will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not send us any comments that you do not wish to assign to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork. 

Hyperlinks to other Web Sites 

To the extent our Web Site contains hyperlinks to outside services and resources, the availability and content of which Gesswein Canada, does not control, any concerns regarding any such service or resource, or any hyperlink thereto, should be directed to the particular outside service or resource. 


This Web Site and all Content available on this Web Site are provided on an "as is" basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of this Web Site, that your use of this Web Site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of this Web Site, and that Gesswein Canada shall not be liable for any damages of any kind related to your use of this Web Site.

Product Information

The prices displayed on our Web Site are quoted in Canadian Dollars and are valid and effective only in Canada.

The Gesswein Guarantee
All products sold by Gesswein are guaranteed to be free from defects in material and/or workmanship. If you're not completely satisfied with any product purchased from us, you may return it within 30 days for a replacement or a refund. This guarantee does not include incidental or consequential expenses. No other warranty is implied.

Return Policy
If for any reason you wish to return merchandise, use the Return Form on your packing slip. All returns must be shipped prepaid, be in unused condition and in the original packaging. Be sure to package your return properly to avoid shipping damage, insure it, and use a carrier with tracking capability; we suggest Purolator or UPS.  If you choose Canada Post please ship by Express Mail which includes tracking.
We do not accept collect or COD shipments.
We reserve the right to charge a restocking fee for catalogued items returned after 30 days.
Non-stock items ordered specially for you are subject to a restocking fee.
Items made to your specifications are not returnable.
Returns will be credited in the same manner as they were paid.
Hazardous items can be returned only by authorized hazardous goods shippers.
If you require assistance, please call one of our friendly Customer Service Associates at 1-800-263-6106 or 416-675-0106, Monday through Friday, 9:00 am to 5:00 pm EST. Please have your packing slip and/or invoice at hand.

Inaccuracy Disclaimer

From time to time there may be information on our Web Site or in our catalog that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. Gesswein Canada, reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order).